EPISODE 159

All Travel is Personal with J. Grant Caplan

By Kelly Barner | April 3, 2024

It goes without saying that travel has changed since the pandemic – although not in the way most of us might assume. There have certainly been adjustments to logistics and expectations, but, most of all, companies are doing a better job of recognizing the wellness considerations intertwined with business travel, and finding purposeful ways to accommodate their travelers without onerous increases to the budget

In this episode of The Sourcing Hero podcast, Host Kelly Barner welcomes J. Grant Caplan. Grant is the President of Procurigence, a managed travel consulting and conference resource firm specializing in optimizing spend. He is a relationship driven professional who finds a natural fit in a role that requires calm heads and an emphasis on hospitality.

Highlights

In this interview, Grant shares his extensive experience as a managed travel consultant and active road warrior:

  • A brief ‘state of the state’ of business travel
  • How the role of internal travel manager changed along with corporate perspective on the best use of travel
  • Why travel policy is just as important as planning and logistics
  • How meetings spend is unique from overall travel

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