When was the last time you saw your efforts directly impact an entire company? When was the last time your hard work was acknowledged at the highest level, and then matched with a financial bonus? Do you thrive in a team based environment, that feels more like a family? If you are, then let’s talk!
UNA is seeking enthusiastic and energetic personalities to join our inside sales team. This role will generate revenue by nurturing leads and client relationships while cultivating strong customer loyalty. We’re looking for candidates that thrive in an entrepreneurial environment, where collaboration and efficient execution are essential. This role will require the ability to consult small and medium-size businesses on how to lower their expenses through the use of our discounted supplier portfolio. You will be the liaison connecting our clients with the appropriate supplier contact and facilitate everything from cost analysis to conference calls and demos on a regular basis.
The ideal candidate has excellent communication skills, a competitive spirit and is eager to take the next step in their sales career. UNA’s training program will quickly get you up to speed on industry knowledge as well as our streamlined sales processes. Come join UNA and build relationships inside & outside of the office. Come join UNA and change the game!
Generate sales and revenue for UNA
Connect inbound leads with suppliers
Call/Email current and potential customers by following call list provided by supervisors
Identify the purchasing needs of our customers and confidently provide a solution to help lower their costs
Document all calls, emails and appointments made to potential customers through our Salesforce CRM
Understand the business and connection process between customers and suppliers
Generate personal sales by calling/emailing businesses across the country
Maintain customer relationships and up-sell current customers
Resolve customer inquiries and complaints
Set follow-up appointments to keep customers aware of latest developments
Work with GPO suppliers expeditiously and confidently
Understanding what campaigns need to be ran and what works
Seeing trends and understanding why they did or did not work
Up-selling and cross-selling
Work with marketing on Salesforce, retention, blog, marketing, social ideas
Continued personal development with EI trainings
Professional development with learning more about groups, industries, associations, etc.
Maintain and update project management board
Monitor and review metrics with manager quarterly:
Work quarterly with marketing and/or operations on projects that will help increase leads and/or sales, and help “close the gap” on sales cycle
Core Value growth and awareness: Excellence, growth, candor, progress, integrity
Behavior growth and awareness: Communication, collaboration, self-awareness / improvements, efficiency
Follow up with all leads and customers within 36 hours or less (call, email, etc.)
2-5 years experience in sales, customer service, or other related fields
Preferred background in group purchasing, procurement, consultative sales or affinity marketing
Preferred familiarity with Salesforce
Ability to build rapport with clients
Strong negotiation skills
Deadline and detail-oriented
Strong phone skills (the job will be mostly inbound, but must be comfortable with outbound as well)