National Account Executive

The Opportunity

When was the last time you saw your efforts directly impact an entire company? When was the last time your hard work was acknowledged at the highest level, and then matched with a financial bonus? Do you thrive in a team based environment, that feels more like a family? If you are, then let’s talk!

UNA is seeking enthusiastic and energetic personalities to join our inside sales team. This role will generate revenue by nurturing leads and client relationships while cultivating strong customer loyalty. We’re looking for candidates that thrive in an entrepreneurial environment, where collaboration and efficient execution are essential. This role will require the ability to consult small and medium-size businesses on how to lower their expenses through the use of our discounted supplier portfolio. You will be the liaison connecting our clients with the appropriate supplier contact and facilitate everything from cost analysis to conference calls and demos on a regular basis.

The ideal candidate has excellent communication skills, a competitive spirit and is eager to take the next step in their sales career. UNA’s training program will quickly get you up to speed on industry knowledge as well as our streamlined sales processes. Come join UNA and build relationships inside & outside of the office. Come join UNA and change the game!

 

Responsibilities

Sales

  • Generate sales and revenue for UNA
  • Connect inbound leads with suppliers
  • Call/Email current and potential customers by following call list provided by supervisors
  • Identify the purchasing needs of our customers and confidently provide a solution to help lower their costs
  • Document all calls, emails and appointments made to potential customers through our Salesforce CRM
  • Understand the business and connection process between customers and suppliers
  • Generate personal sales by calling/emailing businesses across the country

Relationship Management

  • Maintain customer relationships and up-sell current customers
  • Resolve customer inquiries and complaints
  • Set follow-up appointments to keep customers aware of latest developments
  • Work with GPO suppliers expeditiously and confidently

Retention

  • Understanding what campaigns need to be ran and what works
  • Seeing trends and understanding why they did or did not work
  • Up-selling and cross-selling
  • Work with marketing on Salesforce, retention, blog, marketing, social ideas

Development

  • Continued personal development with EI trainings
  • Professional development with learning more about groups, industries, associations, etc.
  • Maintain and update project management board
  • Monitor and review metrics with manager quarterly:
    • Work quarterly with marketing and/or operations on projects that will help increase leads and/or sales, and help “close the gap” on sales cycle
    • Core Value growth and awareness: Excellence, growth, candor, progress, integrity
    • Behavior growth and awareness: Communication, collaboration, self-awareness / improvements, efficiency
    • Follow up with all leads and customers within 36 hours or less (call, email, etc.)
Requirements
  • 2-5 years experience in sales, customer service, or other related fields
  • Preferred background in group purchasing, procurement, consultative sales or affinity marketing
  • Preferred familiarity with Salesforce
  • Ability to build rapport with clients
  • Strong negotiation skills
  • Deadline and detail-oriented
  • Strong phone skills (the job will be mostly inbound, but must be comfortable with outbound as well)