Episode 129: Transforming the Digital Customer Experience with Jay Dettling
In this episode, Jay Dettling talks about the importance of customer experience to a company’s customer acquisition and retention.
In this episode, Jay Dettling talks about the importance of customer experience to a company’s customer acquisition and retention.
How to allow for the human factor in strategic sourcing to drive the success of procurement process optimization and cost efficiency efforts.
Matt Mehler talks about the unique services procurement requirements of large sports and entertainment venues.
Tips for developing positive relationships with local stakeholders, accessing resources and fostering sustainability to build social license.
Strategies showing how to accelerate savings in procurement without compromising on product quality, integrity, and effectiveness.
Danelle M. Brown shares the importance of “silo solving” and how procurement and supply chain professionals can make a positive impact.
Getting Strategic About Sustainability in Procurement Tips for getting strategic about sustainability in procurement and the best practices to adopt to foster a more responsible future. By Hugo Britt |…
Learn how to avoid short-sightedness in procurement and adopt a long-term perspective with the help of a group purchasing organization (GPO).
Denis Wolowiecki talks about the role that research and collaboration plan in the continued evolution of procurement.
Discover how to fuel an individual's personal and professional success through stronger emotional intelligence (EI) in the workplace.