UNA is proud to announce the promotion of one of its earliest team members, Crystal Villarreal. This change reflects UNA’s rapid growth in 2017, including nearly doubling its employees and partnering our affinity programs with numerous large associations. These successes created the need for more strategic and focused roles within UNA, starting with Crystal who will become the organization’s “Customer Experience Specialist”.
As the Customer Experience Specialist, Crystal’s primary focus will be ensuring that everyone who engages with UNA, from small businesses to world-class associations and their members, is fully leveraging our purchasing power. (more…)