Una Careers

Member Coordinator

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Job Title: Member Coordinator

Location: Remote

Job Type: Full Time

About Una

Established in 2012, Una is the nation’s fastest growing group purchasing organization. We partner with the best suppliers to provide businesses access to unbeatable savings and value on the goods and services they need. From procurement managers to business owners, executives and administrators alike, we help organizations save more money, time, and effort.

Una is powered by a talented team that works hard and plays hard together. We’re built on trust and transparency, we value compassion and honesty, and strive for professional excellence. 

We’re seeking a motivated and detail-oriented individual to join our team as a Member Coordinator. This role is a fantastic opportunity for someone who is passionate about growing and learning in a fast-paced environment.

Key Responsibilities

As a Member Coordinator at Una, your primary responsibilities will include:

  • Ensure smooth and prompt connection of members to Una roster
  • Build relationships and foster growth with Provista/Vizient membership team
  • Work with leader to initiate and track/manage account movement and updates (MAP Process)
  • Maintain prompt communication with Sales, and other channels as needed
  • Ownership of completing market baskets and other various analyses
  • Submit and track all Contract Price Activations (CPA)
  • Manage internal company calendar
  • Engage with Una members to ensure member satisfaction and revenue remain in good standing
  • Identify continuous growth and savings opportunities for members at the direction of leader & supplier partners
  • Work with leader to manage/track “hotline” requests for custom additions to contracts
  • Upload GPO member IDs into Salesforce upon receipt
  • Miscellaneous customer service tasks and requests from members, including but not limited to:
    • Member follow-up
    • Member issues
    • Back-end Supplier connection requests
    • Partner back-end connection requests
    • All other duties and responsibilities as assigned by Manager

Skills

  • Motivated and detail-oriented
  • Exceptional organizational skills
  • Ability to work independently
  • Ability to learn quickly
  • Excellent written and verbal communication skills
  • Strong time management skills to ensure competing tasks get completed as needed
  • Ability to develop positive relationships with others
  • Operate with a team mentality
  • Proactive in identifying themes in order to problem solve

Qualifications

  • Ability to travel as needed during Una’s onboarding process during the first 90 days
  • Ability to travel to Kansas City area 2-3 times per year for team building activities and company retreats
  • Project Management experience preferred but not required
  • Salesforce experience is preferred but not required
    • This individual will be expected to become Salesforce-obsessed and will receive training as needed.
  • Microsoft Excel experience required
    • This individual will receive additional Excel training as needed.

Salary & Benefits

  • 100% Remote / Work from Home
  • Competitive salary with bonus program
  • Substantial paid vacation time
  • Competitive 401k,
  • Medical, dental, and vision coverage
  • Wellness stipend
  • Work-flex opportunities
  • Generous parental leave policy
  • Paid volunteer time off
  • Paid learning and development
  • Ample holiday and team events